I do, but I’m afraid I might be in the minority. People want everything fast, fast, fast, not right, right, right, these days, though there no doubt will be someone who vehemently disagrees with my post.
Take for example when you go through a drive through window at, say McDonald’s. You order a cheese burger without onions, fries and a Coke. What you get, which you discover back at work, is a cheese burger with onions and a Diet Coke - yech. Me, I make it known when people screw up. First of all, I check my order in the parking lot so I don’t have to go back if it’s wrong, but for the sake of this example, say I drove all the way back to work and, yes, I would turn around and go back to make them fix it. If I had no time before I had to be back at work, then I’d call them and explain how deeply unhappy I was and hope they try to make it up to me by sending me free food coupons.
My brother in law, however, would not do this. (He wouldn’t have asked for a special order in the first place - thinking it’s stupid to expect your food to be made the way you want it, but let’s ignore that for now) He would sigh and then just eat the burger as-is, without even scraping the nasties off his bun. He’d also drink the Diet Coke, which he finds repulsive. He doesn’t want to make a scene. He just accepts what comes, instead of pointing out the mistake to the McD’s employees.
Now, you, dear reader, may think this all inconsequential, which, in the large scheme of things, is pretty much correct, but think about this: If you never correct the mistakes, will not the mistakes keep happening? Won’t orders go on being done wrong? People won’t be happy with the food they paid too much for, and they’ll eat it in mute frustration.
I say, tell the cashier when it’s wrong. That way, they have motive to get it done right the first time, because, when the boss comes over and asks why there are so many throw-aways in the bin from food coming back wrong, that employee has to explain what happened. The boss sees his company’s bottom line wavering and does something to correct it.
Why is this important, you ask again? I’ll tell you: this scenario works for many things, from child rearing to journalism to diplomacy. If they don’t know it’s wrong or offends, then it’ll just keep happening. You’ll end up with a burger you hate, kids who run wild without direction, unconfirmed “news” from untrained blogsters, and a country that invades other countries because it seemed like a good idea at the time.
Think about it.
